So... most of you were completely grossed out by my RAW chicken experience as was I. There were several comments on a few other blogs where people thought I overreacted and "threw a hussy fit" for no apparent reason. I had to laugh those off and think back to my science class in high school, oh so long ago, where we took a swab sample of RAW chicken and left it in a petri dish overnight... the next day, we looked at the dish under a black light and were shown how to test for salmonella and e.coli... yep! It was there along with 4 different types of mold... talk about a group of grossed out teenagers! Then I thought about my own kitchen when I cook chicken, I wash my hands a lot before and after handling and wipe the counters down with Lysol to keep the bacteria away so WHY ON EARTH WOULD I BE MAD THAT I INGESTED THIS STUFF?? <--- That's obviously a rhetorical question:)
Anyway... I also wanted to point out a few misconceptions that I uncovered while I made my many calls to corporate, which we'll get to as soon as I get off my soap box. Chicken Selects come pre breaded NOT pre cooked. McDonalds restaurants have a specific time that they must cook the Selects in oil at a set temperature. I was given the time and temperature but asked not to publish this information.
That said... this is not an isolated incidence. I have personally been in contact with 6 other people, in my area who have experienced the RAW CHICKEN treatment, as I'm calling it:)
On to the follow up... I contacted corporate via voicemail, e-mail and snail mail. I didn't receive any communication back so I called again on Tuesday afternoon (remember this happened on Saturday), where I was immediately handed off to a senior manager, Carol. Carol was very cautious from the get go; she listened as I rehashed the details and apologized for my experience. I was then given two options, I was told that I could seek medical attention but if I did so, she would forward my call to their insurance company and I would not be in contact with McDonalds further OR she would send me some free coupons to return to any McDonalds in the future. I opted for neither. I won't be going back... instead I asked that the District Manager follow up with their store and offer additional training to all managers involved. I asked for them to take this as a lesson and learn from it.
I was also told that corporate would take a look at the internal video from the grill and fryer to see exactly what happened so they could insure this won't happen again at the same store. I will not receive follow up regarding the video.... although I wish I would:)
As for the e-mail I sent, I received an auto response today... yep! 5 days later stating that someone would follow up on Monday.
Anyhoo... like I said... a boring ending to an awful experience.
Should anything else happen, y'all will be updated here:)
Thanks for reading and thanks for caring.
-Posted on the go by Jessica
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